Maximizing Workplace Effectiveness

While conflict is a normal part of life, the challenge of conflict lies in how you choose to deal with it.

Attention business managers and supervisors, do you want to maximize workplace effectiveness?

Unresolved Conflict Is Costly

Managers and supervisors realize that disagreements between employees are to be expected.

The typical manager spends up to 40 percent of his or her time dealing with workplace conflicts. That’s one to two days of every work week. Washington Business Journal, 2005

However, if issues are not resolved, they can impact productivity, hinder morale and may even prompt some good employees to leave.

Approximately 3/4 of all difficulties in organizations stem from strained relationships between employees, not deficits in individual employee’s skills or motivation. “Managing Differences,” Barbara Kreisman, 2005

Why should businesses invest in our workshop?

The cost of losing and replacing an employee may be as high as 150 percent of the departing employee’s annual salary. Workforce.com

While conflict is a normal part of life, the challenge of conflict lies in how you choose to deal with it. Organizations that see disagreements as opportunities and resolve them effectively stand out because of their strong capacity for innovation and success!

Organizations adopting conflict resolution processes report 50 to 80 percent reductions in litigation costs. “Vanishing Trial,” Thomas Stipanovvich, 2004


The trained experts at Concord Mediation Center offer time- and cost-effective training programs designed to help you:

  • manage employee conflicts,
  • develop better communication,
  • improve the workplace environment, and
  • enhance productivity.

We are ready to deliver workshops designed to provide you the tools to help you add value to your workplace.

Contact us today for more information!