Spotlight on Mediation

Before your conflict escalates to violence or one party shouts to the other, “I’ll see you in court,” we want you to know There Is A Better Way.

Conflict is a normal part of life.

  • It can occur when a little leaguer’s parents want the coach to play their child more often.
  • It can be present when one household is irritated with the music level of their neighbors.
  • Words of anger are likely to be uttered when divorcing parents cannot agree about visitation for their child.
  • A dispute can erupt when co-workers disagree about which one gets the credit for a successful project.
  • A struggle can expand into headline news, when rival religious factions use force and destroy whole communities.

We recognize that challenges are going to take place in your personal and professional life, but we encourage you to learn more about peaceful resolution alternatives before you find yourself in the middle of a heated exchange.

Mediation Week (October 18-24)
and Conflict Resolution Day (Thursday, October 22)
provide us with the opportunity to let you know
there is a better way to address disputes.

Mediation is a voluntary, confidential, informal yet structured process where neutral, trained mediators work with two or more persons to reach a solution to their conflict. This process fosters better communication and improves relationships.


  • Is an extension of the negotiation process.
  • Is future-oriented and does not place blame or find guilt.
  • May not resolve all of the issues in a conflict, though it does attempt to make the issues more manageable as to avoid destructive alternatives.

In a safe and structured setting, our highly trained neutral mediators and facilitators assist the disputing parties in defining their issues, permitting each person to explain his/her perspective while trying to understand the other person’s point of view and brainstorming possible actions and solutions to which both parties can agree.

Conflict is to be expected. However, how we choose to deal with it can make a big difference. It’s all about making the world a more peaceful place, for families, businesses and communities.

Conflict is a normal part of life. Be proactive – Learn more about peaceful conflict resolution alternatives before you find yourself in the middle of a heated exchange.

To learn more about the tools and skills necessary to deal with problems, we invite you to call us at 402-345-1131.