Concord Mediation Center delivers a wide range of trainings to businesses. Examples of topics that Concord Mediation Center offers training to address are:
Conflict resolution,
Problem solving,
Giving and receiving feedback,
Assertiveness,
Bullying in the workplace,
Customer service,
Professional communication,
Supervisory skills, and
Time management.
Concord Mediation Center will also customize training for your organization or team.
It’s all in the training
One of the greatest difficulties for a facilitator is to always stay neutral throughout the mediation process. It's easy to get your own opinions and emotions involved in the heat of the moment. Our facilitators undergo a great deal of training to understand the importance of neutrality in the process.
Our Mission
Concord Mediation Center creates pathways of constructive dialogue and conflict resolution through consensus building activities of mediation, facilitation and education.