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Business Training

The audience listens to the acting Concord Mediation Center delivers a wide range of trainings to businesses. Examples of topics that Concord Mediation Center offers training to address are:

Conflict resolution,
Problem solving,
Giving and receiving feedback,
Assertiveness,
Bullying in the workplace,
Customer service,
Professional communication,
Supervisory skills, and
Time management.

Concord Mediation Center will also customize training for your organization or team.

It’s all in the training

One of the greatest difficulties for a facilitator is to always stay neutral throughout the mediation process. It's easy to get your own opinions and emotions involved in the heat of the moment. Our facilitators undergo a great deal of training to understand the importance of neutrality in the process.

Our Mission

Concord Mediation Center creates pathways of constructive dialogue and conflict resolution through consensus building activities of mediation, facilitation and education.

Why Mediation Works

Conflict happens. When individuals cannot agree, relationships suffer. When co-workers won’t cooperate, productivity plummets. When strife occurs in the community, progress stalls. Mediation enables parties to enter a dialogue that is focused and productive. Mediation provides a process for positive change by diffusing emotions and exploring options in order to resolve conflict. Read More...

“Generations Around the Table” Helps the Aging and Their Families

Concord Mediation Center recognizes that stress may arise during the significant changes of identifying transitional care and support for aging community members. Following the successful implementation and management of Family Group Conferencing, Concord Mediation Center is pleased to bring Generations around the Table to our community. Read More...

Mediating Through Parental Conflict

Conflict surfaces in the best relationships between parents. When people are in abusive or high conflict relationships and cannot agree about how to raise children, the results can have a devastating impact on the children.

Concord Mediation Center can mediate in ways that ensures a safe environment for parents to communicate about what is best for their children. Read More...